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General Terms & Conditions governing Gift Certificate Orders and Revocation Rights

Purchase Conditions

The contract is entered into with Hotel Schröckerhof.
Only persons ages 18 and older are entitled to order a gift certificate.

Prices and Products

The purchased and/or ordered gift certificates are not redeemable for cash. Should the holder avail himself of services lesser in value than that of the actual gift certificate, the holder shall receive a corresponding note of credit from the hotel.
Invoicing including provision of taxation information can only be provided at the time the actual services are provided, in other words, at the time the gift certificate is actually redeemed (Sales Tax Act - UstG).
No liability is accepted for delayed delivery due to the postal services.
The gift certificate only becomes valid when the amount of payment due has been received in full.
All gift certificates are valid for 1 year and must be redeemed during this time period.
In all of our listed prices, Value Added Tax is not included since the gift certificate represents a 100% notification of credit. Only the actual invoicing at the hotel will take into account value added tax.  
Photographs may vary slightly. Subject to change. Not liable for errors or inaccuracies.

Modes of Payment

The voucher can be setteled by prepayment or credit card.

Shipping and Delivery costs

Delivery through use of the regular postal system. The postage is free of charge!

Exchanges and Returns

Gift certificates which do not meet your expectations must be returned to us in the original packaging within 14 days. It suffices if the revocation notification is sent to us within the deadline. There is no requirement to provide reasons. The revocation right does not exist, however, if provision of services has already commenced according to the agreement within the revocation period. This revocation right applies to customers who are regarded as “Consumers” according to the Consumer Protection Act.

Revocation Right

If you wish to revoke your contract, you can make use of this specimen form and enclose it with the returnable item. specimen form and enclose it with the returnable item.

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